FieldCast Terms of Use

Effective date: September 11, 2026

Operator: GEMx LLC, doing business through the FieldCast product
Support and legal notices: support@gemxag.com
Mailing address: 211 E Beverly Dr, Indianapolis, IN 46205, USA

1. Your agreement with us

These Terms govern your use of FieldCast's website, applications, forecasts, maps, field tools, email summaries, and related services (the “Service”). “We,” “us,” and “our” mean GEMx LLC. By affirmatively accepting these Terms, you agree to them. If you use FieldCast for a farm, company, or other organization, you represent that you are authorized to bind that organization, and “you” includes that organization where appropriate.

If you cannot legally enter a binding agreement on your own, a parent or legal guardian must accept these Terms on your behalf and authorize any purchase. FieldCast is initially offered for use in the United States. Coverage, features, and purchasing options vary by location and platform. Our Privacy Policy explains how we process information; accepting these Terms does not provide blanket consent to optional marketing or unrelated uses of personal information.

2. Agricultural guidance and its limits

FieldCast supports planning. It does not guarantee safe operating conditions, forecast accuracy, crop performance, disease outcomes, yields, or economic results.

Weather forecasts, precipitation estimates, soil conditions, workability scores, planting and harvest windows, spray and fertilizer guidance, crop-stage estimates, and disease-risk indicators are estimates based on available inputs and models. Conditions can vary within a field and change between updates. Data may be incomplete, delayed, inaccurate, unavailable, or supplied from a visibly identified backup or cache. A missing alert, low risk indicator, or favorable score does not establish that an operation is safe or that disease is absent.

Before acting, assess actual field conditions, current official weather warnings, equipment limits, crop and soil conditions, and advice from qualified professionals. For pesticide and fertilizer decisions, follow the applicable product label and all applicable laws, restrictions, buffers, and application requirements. FieldCast does not authorize an application or certify compliance, field trafficability, or the absence of an inversion, drift hazard, or sensitive neighboring site.

FieldCast is not an emergency warning service. Do not rely on app notifications or email summaries as your sole source of severe-weather or other safety information. Map boundaries, acreage, crop classifications, and field selections are planning aids, not land surveys, title evidence, insurance determinations, or proof of ownership or permission to enter land.

You remain responsible for your operational decisions. Nothing in this section removes rights or obligations that applicable law does not permit us to exclude.

3. Shared accounts and workspace access

FieldCast uses the AgrowKnow shared account and workspace system. The same identity and authorized field records may be used in other participating products, including GEMx and Crop Tracker. An account, subscription, or sponsorship does not by itself grant access to another person's fields or to every participating product.

Provide accurate account information, protect your credentials, and promptly report suspected unauthorized use. Workspace owners and authorized administrators control membership and permissions. Only upload, access, or share information you are authorized to use. Do not share an individual login to bypass account, field, or subscription limits.

A sponsor may pay for access and receive information needed to administer that sponsorship. Sponsorship alone does not authorize access to your private field boundaries, crop records, or operational information. Any additional sharing requires the applicable workspace permission or a separate, clearly explained authorization.

4. Your data and our license to operate the Service

As between you and GEMx LLC, you retain your rights in the field boundaries, farm records, crop and management inputs, photos, and other content you supply (“Customer Data”). Uploading data does not transfer ownership to us or give you ownership of third-party source data.

You grant us a nonexclusive license to host, copy, process, transmit, and display Customer Data as reasonably necessary to provide the Service, generate your results, support your account, maintain security, comply with law, and carry out your sharing instructions. This license lasts only as needed for those purposes and the retention described in the Privacy Policy.

We apply these limits to our handling of Customer Data throughout the shared AgrowKnow platform. We require service providers processing Customer Data on our behalf to use it only for the authorized purposes, protect its confidentiality, and comply with applicable retention and deletion requirements. Payment providers and other third parties that process information for their own legally permitted purposes are described in the Privacy Policy.

We do not sell identifiable Customer Data, use it for targeted advertising, use it to train general-purpose AI models, publicly display your private farm records, or give sponsors access to those records merely because they pay for your subscription. Any proposed separate research use or change to these limits requires a clear advance disclosure and your separate affirmative permission. Declining that optional permission does not reduce access to the Service you purchased.

5. Free access and trials

The standard FieldCast trial lasts 30 days from your first FieldCast enrollment and does not require a payment card. Trial eligibility and any different promotional duration are shown when offered. A no-card trial does not automatically become a paid subscription. Starting another participating product does not restart your FieldCast trial.

Under the current standard free offering, after the trial ends, Forecast, Maps, and eligible daily and weekly email summaries remain available for your primary field. Other premium features and additional fields require qualifying paid or sponsored access. Your account displays the applicable entitlement and field allowance. Trial expiration or subscription cancellation does not itself delete your field history.

6. Paid plans, automatic renewal, and cancellation

A recurring paid plan renews automatically for the billing period shown at checkout until you turn off renewal. Before you purchase, we disclose the seller, included product or products, field allowance, amount due, applicable taxes, billing interval, and recurring charge terms. By separately confirming that purchase, you authorize the disclosed initial and recurring charges to your chosen payment method.

Web subscriptions are sold by GEMx LLC and processed through Stripe. Prices are in U.S. dollars and exclude applicable taxes unless the offer states otherwise. The checkout total controls the amount you authorize. Promotional terms apply only as disclosed in the offer.

For a web subscription, open Account settings → Subscription and turn off renewal before the next renewal is processed. The screen shows when paid access ends. You can contact support@gemxag.com if the control is unavailable or you need help. Cancellation stops future renewals and normally preserves access through the current paid term. Removing the app, signing out, deleting a field, or turning off email does not cancel a subscription.

If a purchase is offered through Apple or Google Play, that store manages its billing, cancellation, and refund process. Follow the management instructions shown for that purchase.

Plan changes and any prorated charge must be presented before you confirm them. We will give advance notice of renewal-price changes and material paid-plan changes, with the opportunity to cancel before they apply, and obtain additional consent where required by law. We do not change the price for an already-paid term retroactively.

Field allowances count the fields added under the applicable plan. Archiving or deleting a counted field does not ordinarily restore its allowance. A bundle's shared allowance counts the same canonical field once across its included products. Contact support to correct a genuine duplicate or mistaken addition. We disclose the applicable counting rules with the plan before purchase.

If a payment fails, we may retry collection under the payment-provider arrangement and notify you. When the applicable grace period ends, premium access may be restricted. Losing paid access does not by itself erase Customer Data. Sponsorship and a direct subscription may overlap; accepting sponsorship does not automatically cancel a separate subscription.

7. Refunds

Contact support@gemxag.com with the account email, purchase date, and issue. We review web-subscription refund requests case by case, including duplicate charges, billing errors, and significant service problems. Cancellation does not automatically generate a refund, and a discretionary refund is not guaranteed. We provide refunds required by applicable law. Nothing here limits a statutory cancellation, refund, or payment-dispute right.

A full refund normally ends the paid entitlement associated with that purchase, although another valid subscription or sponsorship may still provide access. Store purchases follow the applicable store's refund process. A refund does not itself delete your account or fields.

8. Email and communications

Daily weather email is enabled by default for eligible accounts; weekly email is optional. Delivery depends on your settings, selected fields, known time zone, entitlement, and service availability. You can change these preferences in Account settings or use the applicable unsubscribe link. Delivery time is a preference, not a delivery guarantee.

We may send necessary account, security, billing, and legal notices independently of weather-email preferences. Marketing choices are separate; accepting these Terms does not enroll you in unrelated marketing campaigns or authorize marketing calls or texts.

9. Permitted use and intellectual property

We grant you a limited, nonexclusive right to use the Service for your authorized activities during your access period. We and our licensors retain rights in the application, branding, software, models, and other materials we provide. Third-party data remains subject to its own rights and attribution requirements. The inclusion of government or other provider data does not imply endorsement of FieldCast.

You may use your results in your own authorized farm or advisory work, subject to any third-party restrictions displayed with them. You may not resell the Service or bulk redistribute licensed source data without permission. Do not circumvent security or usage limits, access other users' data without authorization, introduce malicious code, disrupt services, or remove required attribution. These restrictions do not prohibit activity that applicable law expressly protects.

10. Availability, suspension, and termination

We may maintain, update, or discontinue features and may suspend access for misuse, security risks, nonpayment, or legal requirements. When reasonably possible, we will explain a suspension and provide an opportunity to resolve it. Urgent security or legal situations may require immediate action.

If we discontinue a paid Service or terminate your paid access for reasons other than your breach, we will provide an appropriate refund for the unused prepaid portion, subject to applicable law. We do not promise uninterrupted availability or a particular service level unless separately agreed in writing.

You may request account closure and data deletion through the process described in the Privacy Policy. We will distinguish FieldCast-only removal from deletion of the shared AgrowKnow identity and explain effects on other products, shared records, and outstanding subscriptions. The provisions that by their nature need to continue, including payment obligations already incurred, intellectual-property protections, lawful retention, and dispute terms, survive termination.

11. Warranties and liability

To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement, and do not warrant that information will be accurate, complete, continuously available, or suitable for a particular operation.

To the maximum extent permitted by law, GEMx LLC and its service providers are not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business, or lost data. Subject to the exceptions below, our total liability arising from the Service is limited to the greater of US $100 or the fees paid for your FieldCast access in the 12 months before the event giving rise to the claim.

These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, or liability and remedies that cannot lawfully be excluded or limited. They do not eliminate nonwaivable consumer rights.

12. Disputes, changes, and general terms

Contact support@gemxag.com to seek an informal resolution. You remain free to use available statutory remedies and eligible small-claims procedures.

Disputes may be brought in a court that has jurisdiction under applicable law. These Terms do not require arbitration, waive class-action rights, or limit any mandatory consumer protection or right to bring a claim in a legally available court.

We will identify the effective date of updates and provide notice of material changes. Where a new agreement or consent is required, we will request it. Changes will not retroactively expand our rights to use previously collected personal information without a lawful basis and any required consent.

If a provision is unenforceable, the remaining provisions continue to the extent permitted by law. These Terms, the purchase terms you accept, and any separately signed agreement govern your use of the Service. A separately signed agreement controls an express conflict within its scope; a specific checkout offer controls its disclosed price, duration, and included plan. Questions and notices may be sent to the contact details above.